I have received a number of emails recently that have led me to the conclusion that we really need a discussion on the proper etiquette for class communications. Apparently this is a universal issue as this blogger (
http://mleddy.blogspot.com/2005/01/how-to-e-mail-professor.html) has even posted a series of instructions (quite good ones) on ‘how to email your professor.”
I’ll start by saying that the snippy “you better fix this or else” emails I’ve received from a couple of students recently are very inappropriate and do not show proper form; nor are they effective in trying to convince me to spend my time on a Friday night or Saturday morning to address your problems. I’ll add that these issues are often caused by students not having read previous emails I’ve sent, instructions posted on Blackboard, or from missing important information presented in class. It is your responsibility to keep up with the assignments, to be able to use your computers, to follow the directions, and to attend classes on time. I’ll also note that if you are having technical issues with Blackboard or University computers, you should contact 6-tech (https://6-tech.uncg.edu/) directly. I cannot “fix” Blackboard.
Ask politely and I am happy to help you. Demand for me to address your problems and I will most likely ignore you.
Here are some general pointers on effective business communications. These points are well applied to correspondences with instructors. Remember, emailing a professor is not the same as texting or IMing your friends:
- Be clear: have a definite purpose for writing and make sure it is clearly communicated up front.
- Be complete: include all the necessary facts and background information to support the message you are communicating.
- Be concise: Convey the information as quickly and easily as possible. Keeping it concise (or short) .
- Be considerate: keep your reader's needs in mind as you write. Ask yourself, 'Why should my reader spend time reading this?' Keep in mind your audience or reader might not be as receptive.
- Be correct: by checking all your information is accurate and timely. Double- check your spelling, punctuation and grammar. Proof read it before you send it!
- Be credible: strive to present yourself from a position of reliability and competence.
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